You might say I’m in the “change business.”  Most people seek me out because they want to change something in their lives, usually some variation of:  

  • How can I get along better with myself?
  • How can I get along better with other people? 

These situations aren’t really ordinary “problems” — where something is wrong and there’s a single, discrete solution, a clear choice based on a cost-benefit analysis.  

No, the people I run into are usually wrestling with  “dilemmas” —

  • “Do I give up or keep trying in this relationship?”
  • “Do I stay with this career or change course?” 
  • “Do I try to have kids or not?”


making a tough decision

These are challenging, complex considerations that can only be managed over time towards a resolution… for which there is no perfect solution.  

As Dr. Russ Harris says in 10 Steps For Any Dilemma, “So whichever choice you make, you are likely to feel anxious about it – and your mind is likely to tell you, ‘That’s the wrong decision’, then point out all the reasons why you shouldn’t do it. If you’re waiting until the day there are no feelings of anxiety, and no thoughts about making the wrong decision, you’ll probably be waiting forever.”

… And there’s no way not to choose.  If you’re thinking you haven’t made a decision, beware… you may just be on autopilot.  

 “Recognize that whatever your dilemma is, you’re already making a choice,” points out Dr. Harris.  Each day you don’t quit your job, you are choosing to stay.  (Until the day you hand in your resignation, you are staying in that job.)  Each day that you don’t leave your marriage, you are choosing to stay.  (Until the day you pack your bags and move out of the house, you are staying in that marriage.) Each day you continue to take contraceptives, you are choosing not to have children.

As the person sitting in front of me agonizes over competing priorities, risks, and short- and long-term consequences, I’m thinking, “And that’s just the external stuff.”  Here’s what really gets my attention:



We’re dealing with the “Divided Self.”  It’s a classic struggle between two opposite and equally valuable parts of our personality, with their own uniquely intelligent ways to make decisions and manage situations. 

Here’s the problem:  The parts of us that are in conflict may have equally valid insights and equally valuable strengths and skills, but most of the time they are not equally heard or equally represented in the decision-making process.  

Sometimes the less dominant part doesn’t get heard at all  and we’re not even aware of it.  

Most of us have a strongly-developed primary identity that is exquisitely designed to make life work for us.   That’s how it got formed in the first place — to make things work — and it does work… most of the time.  

Actually, that primary approach may be the very best thing to do right now.  That’s not the problem — The issue now is that it has a white-knuckle grip on your ability to even consider all the options, weigh the pros and cons, and enable you to come to a resolution that you can live with and act on.  

As we continue to lean on our trusty primary identity, it becomes more and more muscular, capable of drowning out the voice on the other side.  When push comes to shove, it can easily overwhelm and overrule our non-dominant side.  Again, this is often happening outside of our fully-conscious awareness.

And that’s what I don’t like about it.  

Because it can keep us stuck, falling again and again into the same old habitual patterns — and getting less than optimal results in our lives and relationships.  

personal development



What I’m interested in for my clients are freedom, choice and balance.  The ability to stay the course or do something different isn’t the issue — It’s having the freedom to choose — versus being at the mercy of the primary part of our identity that’s calling the shots most of the time.  

I’m not interested in trying to change my client’s basic personality — or my own.  I just want the non-dominant part of us to have a seat at the table.   And its voice to be heard.  

Paradoxically, I’ve found that this non-dominant part of us doesn’t require an equal vote to create balance and harmony. 

Here’s an example:  Let’s say your primary identity is to approach life at only one speed — overdrive — but sometimes you try too hard and it actually messes things up for you or you eventually hit a wall and lose steam.  From a big picture standpoint, wouldn’t it be nice to sometimes be able to listen to the fainter voice inside that knows how to be “in the flow” — when you sense that it would be more effective to not push the river?  Maybe you’ve observed that approach working for others at times and wish you could sometimes use it, too.  

But if you’re on primary identity autopilot, that thought may a fleeting one that quickly evaporates or never occurs to you at all. 

Everybody gets it that doing something different can be scary, but here’s what concerns me just as much:  When you’re locked into your primary identity, you aren’t scared enough.  Problem is, autopilot doesn’t feel scary when you’re in it.  If feels reliable, familiar.  It feels pretty safe.  At least safer than… doing something different… so you don’t rock the boat… even if the ship is sinking.  

So you now have a better idea of how the process works when you need to make a tough decision.  In my next blog post “The Easiest Way to Change Something About Yourself” I’ll cover how we make that happen.  Be sure to check it out!